Privacy Policy

Last updated: January 2026

WE PROTECT DIGITAL TRUST

1. Introduction

Welcome to Fidar Limited (”Fidar”, “we”, “us”, or “our”). We are committed to protecting personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you:

Visit our website https://www.fidar.ai (the “Website”); and/or
Engage with our products, platforms, pilots, demos, or services (the “Services”).

Fidar Limited is registered in Abu Dhabi Global Market (ADGM) and this Privacy Policy is designed to comply with:

ADGM Data Protection Regulations 2021;
Applicable UAE federal data protection laws; and
International best practices aligned with GDPR principles.

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are (Data Controller)

Company name: Fidar Limited

Registered jurisdiction: Abu Dhabi Global Market (ADGM), United Arab Emirates

Website: https://www.fidar.ai

Contact email: connect@fidar.ai

For the purposes of ADGM Data Protection Regulations, Fidar acts as a Data Controller for personal data collected via the Website and for business, marketing, and operational activities. In certain B2B service contexts, Fidar may act as a Data Processor on behalf of its customers.

3. Scope of This Policy

This Privacy Policy applies to:

Website visitors;
Business customers, partners, and prospects;
Users of Fidar demos, pilots, or platforms;
Individuals who communicate with us for commercial, technical, or informational purposes.

This Policy does not cover how our customers process personal data within their own environments using Fidar’s technology. Such processing is governed by separate contractual and data processing agreements.

4. Personal Data We Collect

We follow a data minimisation approach and only collect personal data that is necessary for legitimate business and security purposes.

4.1 Data You Provide Directly

We may collect:

Identity data: name, job title, employer/company name;
Contact data: business email address, telephone number;
Account or access data: usernames, credentials (where applicable);
Communications: information you provide when contacting us, registering for demos, events, or downloading content.

4.2 Data Collected Automatically

When you visit our Website, we may collect limited technical data, including:

IP address;
Browser type and version;
Device and operating system information;
Pages visited, date and time of access.

We intentionally limit analytics and tracking to reduce privacy risk.

4.3 Special Categories of Data

Fidar does not intentionally collect sensitive personal data (such as biometric or government ID data) through its Website.

Where our Services involve fraud prevention, identity, or authentication technologies, any processing of sensitive or regulated data is:

Performed on behalf of customers;
Governed by contractual agreements; and
Subject to strict security, minimisation, and retention controls.

5. How We Use Personal Data

We use personal data for the following purposes:

To operate, maintain, and secure our Website and Services;
To respond to enquiries and provide requested information;
To provide demos, pilots, and business communications;
To manage customer and partner relationships;
To improve our products and services;
To comply with legal, regulatory, and contractual obligations;
To prevent fraud, abuse, and security incidents.

We do not sell personal data.

6. Legal Basis for Processing

Under ADGM Data Protection Regulations, we process personal data based on one or more of the following lawful bases:

Consent – where you have provided clear consent;
Contractual necessity – where processing is required to enter into or perform a contract;
Legal obligation – where required by applicable laws or regulators;
Legitimate interests – where necessary for our business, security, and fraud prevention activities, and where such interests do not override your rights.

7. Cookies and Tracking Technologies

We use limited cookies and similar technologies to:

Ensure basic Website functionality;
Improve security and performance;
Understand high-level Website usage.

You can control cookies through your browser settings. Disabling cookies may affect certain Website features.

8. Sharing of Personal Data

We may share personal data with:

Trusted service providers (e.g. hosting, IT, analytics) under strict confidentiality obligations;
Professional advisers such as legal, audit, or compliance providers;
Regulators, courts, or law enforcement where legally required;
Corporate partners or acquirers in connection with a merger, acquisition, or restructuring.

All third parties are required to process personal data securely and only for authorised purposes.

9. International Data Transfers

Personal data may be transferred outside the UAE or ADGM where necessary. In such cases, we ensure appropriate safeguards are in place, including:

Adequacy decisions;
Contractual protections; and/or
Equivalent data protection standards.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

Business and contractual requirements;
Legal and regulatory obligations;
Security and fraud prevention purposes.

Where possible, data is anonymised or securely deleted.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

Access controls and least-privilege principles;
Encryption where appropriate;
Regular security reviews;
Breach detection and response processes.

No system is completely secure, but we continuously improve our safeguards.

12. Your Rights

Subject to applicable law, you have the right to:

Access your personal data;
Request correction of inaccurate data;
Request deletion of your data;
Restrict or object to processing;
Withdraw consent where processing is based on consent;
Request data portability;
Lodge a complaint with the ADGM Office of Data Protection.

Requests can be made by contacting us at connect@fidar.ai.

13. Children’s Privacy

Our Website and Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

14. Links to Third-Party Sites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: connect@fidar.ai